Job Description

• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales
• Representatives have high-quality, up-to-date support material.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.